Start Your Returns Here .

To initiate your return, please submit your form to our dedicated customer support team. They will process your request within a 24-hour timeframe. Kindly be reminded that our support team is available Monday through Saturday, from 9 AM to 5 PM Central European Time (CET), on business days. Additionally, please be aware that our team will not be available during German public holidays. We are committed to assisting you throughout the entire process.

Please enable JavaScript in your browser to complete this form.

Order Number *

Date Of Purchase *

Email Address *

Phone

Full Name *

Be Return Item(s)

How would you like us to process your returns ? *Full RefundPartial RefundPartial Refund & ExchangeExchange Only

Item(s) to be Returned:

Item Name/Description/Item Code *

Quantities To Be Returned

Reason For Return *Wrong sizeDefective itemNot as describedItem arrived damaged / Not fit for useWrong item receivedQuality not as expectedChanged my mindItem does not fitWould like to exchangeOther

Additional Comments (Optional)

GDPR Agreement *

• I consent to having this website store my submitted information so they can respond to my inquiry.

Submit Returns Request