Introduction
At XTRONGHOLD GmbH, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, https://xtrd.com and https://xtronghold.shop, and engage with our services. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.
- Data Controller
XTRONGHOLD GmbH is the data controller responsible for your personal data. Our registered address is Maximillian Straße 13 , c/o Signature By Regus 80539 Munich, Germany
, and our contact email for Data & Privacy matters is [email protected].
- Information We Collect
- Personal Data: Includes details like your name, email address, billing address, shipping address, phone number, and payment information when you make a purchase or create an account.
- Usage Data: Automatically collected information, including IP addresses, browser type, referring URLs, and time and date of access, which helps us understand how you use our website.
- Cookies and Tracking Technologies: Explain the types of cookies used, such as session cookies, preference cookies, and security cookies, to enhance user experience and website performance.
- How We Use Your Information
- To Process Transactions: Handling and delivering orders, managing payments, fees, and charges.
- To Improve Our Services: Use feedback provided to improve our products and services.
- To Communicate with You: Sending updates, order confirmations, notices, and promotional materials.
- To Comply with Legal Obligations: Such as maintaining records for tax, compliance, and other legal requirements.
- Sharing Your Information
- Service Providers: Carefully vetted third-party companies that assist in business operations such as payment processing, order delivery, and customer support.
- Legal Compliance: If required by law or in response to valid requests by public authorities.
- Data Retention: We will retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.
- Your Data Protection Rights: Under GDPR, you are entitled to the following rights
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Object to or request restriction of processing your personal data in some circumstances.
- Right to Data Portability: Request the transfer of your data to another organization or directly to you.
- Right to Withdraw Consent: If we process your data with your consent, you can withdraw it anytime.
- Security of Your Data
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
- International Transfers
Explain if and how data is transferred outside the European Economic Area (EEA), ensuring compliance with GDPR through measures like standard contractual clauses.
- Use of Cookies
Describe the cookie usage and link to the detailed Cookie Policy for more information on managing preferences.
- Amendments to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
- Contact Us
If you have any questions or concerns regarding this policy or our data practices, please contact us at [email protected]
